Personal Banker

Position Summary: 

This position reports to the Branch Manager, Assistant Branch Manager, Relationship Manager/Lead Teller, or Chief Retail Banking Officer. This position is also responsible for maintaining and balancing a cash drawer in addition to rotating the branch vault, which includes cash, coin, negotiable instruments, etc.      

Essential Functions:

·       Receives checks and cash for deposit, verifies amount, and examines checks for endorsements, legal amounts, dates, etc.

·       Cashes checks and pays out money after verification of signatures and customer balances.

·       Process transactions such as withdrawals, IRA contributions, HSA contributions, loan payments, night deposits, mail deposits, etc.

·       Ensures and provides quality service to both internal and external customers.

·       Assists customers in accessing safety deposit boxes.

·       Examines coupons and bills presented for payment to verify issue, payment date and amount due.

·       Performs trial balances throughout the day.

·       Balances currency, coin and checks in cash drawer at end of shift.

·       Greet individuals as they enter branch and drive-up window.

·       Process work through Branch Capture equipment.

·       Assist customers with services such as ordering ATM or debit cards, requesting stop payments, changing addresses, etc.

·       Follow and comply with all bank regulations and security procedures.

·       Complete all training requirements, including compliance, in a timely manner.

·       Process transactions within established policies and procedures.

·       Ability to lift coin bags of varying weight.

·       All other duties as assigned.

Skills: 

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Mathematics - Using mathematics to solve problems.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Attributes:

·       Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.

·       Oral Expression - The ability to communicate information and ideas in speaking so others will understand.

·       Speech Clarity - The ability to speak clearly so others can understand you.

·       Speech Recognition - The ability to identify and understand the speech of another person.

·       Near Vision - The ability to see details at close range (within a few feet of the observer).

·       Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

 Experience and Education:

High School Diploma (or GED or High School Equivalence Certificate). Previous teller experience preferred.  Cash handling experience preferred.

 Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled

Desktop Support

Position Summary:

This position reports to the Chief Information Technology Officer and performs system and support of all data and voice systems to support the processing of all bank functions.  Duties include a variety of tasks with technical difficulties ranging from entry level PC support to system administration.  User or device support may be conducted in person, via telephone, or from remote location. This position will provide assistance concerning the use of voice, computer hardware, and software, including printing, installation, word processing, electronic mail, applications, and operating systems. To perform effectively in this role, the IT Help Desk must have demonstrated previous experience or knowledge in isolating hardware and software issues, training computer users, and troubleshooting problems with computers and other office equipment.  

Essential Functions:

• Provide end user support for all data and voice systems, maintaining friendly communication.
• Enter, track, work, and document all helpdesk tickets.
• Enter, track, and work MACD tickets and forms in a timely manner.
• Install and/or repair hardware, software, and peripheral equipment, following manufacturer design, installation specifications, and prescribed procedures.
• Responsible for new user and computer setup and configurations.
• Responsible for maintaining all software licensing and hardware asset inventories, including all computers, phones, tablets, servers, network equipment, mobile devices, printer equipment, and all other expensive data processing equipment.
• Responsible for addressing vulnerabilities or other security matters on all desktops and mobile devices.
• Responsible for setup and support of Bank’s mobile devices, including provisioning and de-provisioning phones in the Mobile Device Management system, Google Zero Touch, and Apple business manager.
• Responsible for maintaining standard computer images for desktop and laptop refreshes.
• Responsible for maintaining approved software including operating system and application patches on all desktops and mobile devices.
• Maintain working knowledge of Network Infrastructure and Design. Including but not limited to all LAN/WAN infrastructure and ISP connections.
• Adhere to guidelines established in bank policies and follow defined procedures is required.
• Other duties as assigned.

Skills and Abilities:

• Troubleshooting - Determining causes of operating errors and deciding what to do about it.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Speaking - Talking to others to convey information effectively.

Competencies:

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Working Conditions:

The work for this position is conducted in an office environment.  The noise level in this environment is usually moderate.  Travel will be required to receive training and attend meetings.  Incumbents will be required to drive to each bank facility as needed for set-up and implantation of new systems or upgrades. Evenings and weekend work will be required based upon the workload.  A rotation of weekend on-call duty is required.

Experience and Education:

Knowledge of computer and application, Active Directory, and Office 365 functionality required.  Experience as a helpdesk technician and CompTIA A+ certification preferred.

The position of Desktop Support has three different levels:  Desktop Support I, II, III.  The position level is primarily determined by the following categories:

• Years of experience and expertise
• Education level
• Certifications
• Complexity of projects managed
• # of projects managed

 This list is not intended to be all inclusive but is describing the major criteria in determining one’s level of position.

Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled

This position reports to the Senior Commercial & Private Banking Officer/Market Leader, and responsibilities include generating new Commercial & Private Banking customer relationships, evaluating, authorizing, or recommending approval of commercial real estate, or credit loans and deposits and advising borrowers on financial matters.

Essential Functions:

• Meet with applicants to obtain information for loan applications or deposit account needs and to answer questions about the process.
• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
• Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
• Stay abreast of new types of loan and deposit products and other financial services to better meet customers' needs.
• Explain to customers the different types of deposits, loans and credit options that are available, as well as the terms of those services.
• Ensures loan agreements are complete and accurate according to policy.
• Compute payment schedules.
• Approves loan within specified limits.
• Refers loan to loan committee for approval.
• Analyzes potential loan markets to develop prospects for loans.
• Negotiates payment arrangements with customers for delinquent loan balance.

Experience and Education:

Bachelor’s degree from four-year college or university; or four or more years related experience and/or training; or equivalent combination of education and experience required. 

Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their application.  Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.  Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation technique.

 Resource Bank strives to be the “employer of choice” EEO\Minority\Female\Vets\Disabled

Administrative Assistant

Position Summary:

This position reports to the Executive Assistant of the CEO and provides administrative support to the Executive Department.  Responsibilities include assisting with the coordination of all aspects of the Vendor Management Program.  Responsibilities include classifying, recording, and obtaining information. Performing any combination of routine clerical duties in the organization. This position is responsible for duties too varied and diverse to be classified in any specific office clerical occupation. Assignments may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing. Frequent use of personal vehicle is required. 

Essential Functions:

• Assist with the day-to-day operations of the Vendor Management Program.  This includes setting up a vendor profile in the Venminder system, assisting the product managers and oversight task owners in document collection, oversight task and review completion.
• Assist in ordering necessary analysis reports for oversight task completion.
• Maintain the vendor review schedule and document the progression of the review.
• Prepare various Board and Management reports.
• Must maintain extreme confidentiality in all work-related matters.
• Perform general office duties such as filing, scanning and handling routine correspondence for Executive Assistant.
• Perform secondary reviews to verify the accuracy of stock transactions, shareholder information and annual meeting voting.
• Provide administrative support for shareholder meetings and routine shareholder correspondence, such as mailing stock certificates, dividend checks and annual meeting notices.
• Assist in the annual shareholder meeting with the planning and execution of the event with multiple departments.
• Responsible for setting up/putting away computers for meetings.
• Coordinate bank meetings that include bank provided lunches associated with the meetings. Includes ordering and delivery to appropriate locations.  Scheduling and coordinating off sight meeting locations.
• Perform quarterly follow up on dividend checks or more often as needed.
• Maintain and gather various reports on a daily, weekly, monthly, quarterly and annual basis as directed.

• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
• Make copies of correspondence and other printed material.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• General knowledge of Word and Excel.

• All other duties assigned.

Skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Time Management - Managing one's own time.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Service Orientation - Actively looking for ways to help people.
• Communication - Excellent verbal and written communication skills.

Attributes:

• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Category Flexibility - The ability to generate or use different sets of rules for combining or grouping things in different ways.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Perceptual Speed - The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
• Information and ideas presented through spoken words and sentences.

Working Conditions:

The work for this position is conducted in an Executive office of our bank and there is a requirement for travel locally.

Experience and Education:

Bachelor Degree Preferred with over 2 years of administrative experience. Proficiency in Microsoft Office Suite and other job related specialized computer software is preferred.

 Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled

Relationship Manager

Position Summary: 

This position reports to the Branch Manager, Assistant Branch Manager, or Chief Retail Banking Officer.  This position is responsible for assisting customers desiring to open bank accounts, explaining banking services available to prospective customers and assisting them in preparing application forms.

Essential Functions:

• Inform customers of procedures for applying for services such as ATM or debit cards, direct deposit of checks and certificates of deposit.
• Obtain customer information needed for opening accounts or renting safe-deposit boxes.
• Answer customers' questions, and explain available services such as deposit accounts, Online banking, mobile banking, etc.
• Refer customers to appropriate bank personnel to meet their financial needs.
• Compile information about new accounts, enter account information into computers, and file related forms or other documents.
• Investigate and refer errors to appropriate bank personnel.  
• Perform Personal Banker duties as needed.  
• Assist in teller/vault audits when needed.
• All other duties assigned.

Skills:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Mathematics - Using mathematics to solve problems.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Attributes:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Experience and Education:  

High School Diploma (or GED or High School Equivalence Certificate);   5+ years of banking (branch) experience, with at least 2 years of Relationship Manager (CSR) related experience.

 Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled

Human Resources Generalist

Position Summary:

This position reports to the Human Resources Manager and is responsible for various HR functions. This position will be responsible for personnel records, hiring/termination processes, compiling reports, processing payroll, and benefit administration. This position is responsible for providing assistance to the Human Resources Manager and the Senior Human Resources Generalist in daily activities and special projects. 

Essential Functions:

• Conduct talent acquisitions and onboarding for the bank. Including but not limited to: Sourcing qualified applicants and schedule/conduct interviews.
• Manage that the pre-employment process is completed and cleared for hire in a timely manner.
• Manage all the new hire documents for completion.
• Manage all benefit and 401K enrollments.
• Maintain and complete company Affirmative Action Plan - Work directly with vendor to provide documentation annually.
• Complete and upload yearly ACA reports, EEO-1 reports, and VETS 4212 reports annually.
• Complete call reports monthly and quarterly.
• Complete internal employee job transitions and employee company officer promotions.
• Complete employee banking audits.
• Ability to assist employees with any questions relating to all HR functions and Employee Banking.
• Manage employee loan requests. Confirm accuracy of all collected documents needed to decision the loan.
• Conduct employee annual and 90-day performance reviews. 
• Review, process, and audit monthly insurance billing against payroll deductions and previous monthly billing.
• Coordinate bank’s Wellness Program.
• Review, input, and process payroll semi-monthly for the entire company electronically using company HRIS platform. 
• Maintain working knowledge of company HRIS platform.
• Prepare New Year documents such as Holiday Schedule and Payroll Schedule.
• Maintain working knowledge of FMLA, ADA, and make sure company policies stay compliant with local, state, and federal employment laws.
• Assist with maintaining accurate employee records and with any internal and external department audits, i.e. payroll, HR, 401K.
• Represent the Bank at Career Fairs and other Recruiting activities as determined by management.
• Serve as a back-up to process employee bank transactions/loans.
• Serve as a back-up to all Senior HR Generalist functions.
• All other duties as assigned.

 Knowledge and Skills:

• Communication - Excellent verbal and written communication skills.
• Interviewing Skills - Strong interviewing skills.
• Analytical- Strong analytical and problem-solving skills.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Speaking - Talking to others to convey information effectively.
• Time Management - Managing one's own time and the time of others.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Attributes:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Speech Clarity - The ability to speak clearly so others can understand you.
• Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
• Mathematical Reasoning - The ability to choose the right mathematical methods or formulas to solve a problem.

Experience and Education:

Bachelor's degree in Human Resources, Business Administration, or related field and knowledge of Human Resources functions with at least three to five years’ experience in a human resources department preferred.  Alternate preparation such as an associate's degree with over five years of direct HR experience may be substituted. Human Resource experience in banking industry preferred. 

 Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled

Commercial and Private Banking Associate 

Position Summary: 

This position reports to the Commercial and Private Banking Officer and is responsible for servicing the needs of the Commercial and Private Banking clients as well as assisting others in the department.  

Essential Functions:

• Maintain customer confidentiality at all times.  

• Provide departmental coverage as it relates to phone and walk-in clients to assist with banking and loan needs.

• Manage daily overdrafts for department and make recommendations to officer for disposition.  

• Assist clients in opening new accounts, and identify sales opportunities for other banking products and services, based on client needs.   

• Be well versed on all banking products to answer client questions, and explain available services.  

• Contact clients with maturing CD’s to ensure retention.  

• Adhere to all bank policies and compliance standards.

• Collect and compile financial information from clients in anticipation of loan renewals or exception clearing.  Obtain financial information in a timely manner, as determined by departmental workflow schedule.  

• Assist others in department with workflow as deemed appropriate by Manager.

• Investigate electronic banking issues and provide assistance, if possible or refer to appropriate bank personnel for correction.  

• Run credit reports.  

• Assist with the preparation of all materials needed to initiate lending transaction.

• Have a basic understanding of financial statements and tax returns to interpret and compile financial information for loan underwriting.

• Prepare all documents necessary to facilitate loan closings. (pre-closing and post-closing). Attend loan closings as needed. 

• Assist in the monitoring of matured and past due loans.

• All other duties as assigned.

Skills and Abilities:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Speaking - Talking to others to convey information effectively.

• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

• Mathematics - Using mathematics to solve problems.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Ability to multitask.

• Ability to work independently.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

• Team Skills – strong ability to work in a team environment and reach goals collectively.

Competencies:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Near Vision - The ability to see details at close range (within a few feet of the observer).
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Advancement Oriented – The willingness to learn and advance skills through education and training sessions.  

Working Conditions:

The work for this position is conducted in an office environment and the requirement for travel is limited.  Travel for training and meetings may be required from time to time. This position may require some work on Saturdays and extended hours as work load and deadlines dictate.  

Experience and Education:  

High School Diploma (or GED or High School Equivalence Certificate) and over 2 years of banking (branch) experience. Lending/Loan experience is preferred. 

Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled

Commercial Banking Officer 

Position Summary:

This position reports to the Chief Lending Officer and/or Market Leader and responsibilities include creating new banking relationships and maintaining existing banking relationships consisting of loan and deposit products. 

Essential Functions:

• Meet with applicants to obtain information for loan applications or deposit account needs and to answer questions about the process.
• Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans.
• Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information.
• Stay abreast of new types of loan and deposit products and other financial services to better meet customers' needs.
• Explain to customers the different types of deposits, loans and credit options that are available, as well as the terms of those services.
• Ensures loan agreements are complete and accurate according to policy.
• Compute payment schedules.
• Approves loan within specified limits.
• Refers loan to loan committee for approval.
• Analyzes potential loan markets to develop prospects for loans.
• Negotiates payment arrangements with customers for delinquent loan balance.
• All other duties as assigned. 

Skills and Abilities:

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Time Management - Managing one's own time and the time of others.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Persuasion - Persuading others to change their minds or behavior.
• Speaking - Talking to others to convey information effectively.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.

Competencies:

• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
• Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Leadership skills to direct a staff of up to 2 subordinates. 

Working Conditions:

The work for this position is conducted in an office environment.  Travel will be required to receive training, attend meetings and develop relationships with existing and potential customers.  Work on Saturdays and evenings may be necessary as this position requires community involvement and attendance to community events.  

Experience and Education:

Bachelor’s degree from four-year college or university; or four or more years related experience and/or training; or equivalent combination of education and experience required. 

Knowledge of numbers, their operations, and interrelationships including arithmetic, algebra, geometry, calculus, statistics, and their application.  Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.  Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation technique.

Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled 

Loan Administration Processor 

Position Summary:

This position reports to the Loan Administration Manager and is responsible for reviewing and preparing loan papers to ensure completeness and is responsible for the functions required to complete transactions between the loan establishment and borrowers for consumer, commercial and real estate transactions. 

Essential Functions:

• Verify and examine information and accuracy in loan approval package.
• Must be within Loan Policy Guidelines
• In Compliance with different Regulations
• HMDA
• HOEPA
• Reg B
• Reg Z
• TRID
• Verify Property Taxes
• Set up Escrow accounts
• Prepare loan documents within Laser Pro both application disclosures and closing packages.
• Prepare loan documents for Home Equity Lines of Credit (HELOC) and maybe responsible for having the mortgage recorded.
• Board loans into the core system including building out collateral for each loan.
• Set up loans (if needed) on Auto Debit from internal accounts or external accounts.
• Prepare loan file to be scanned into the electronic imaging system.
• Assists with correcting exceptions found in loan files by Loan Review.
• Assist with payment corrections and payment research.
• Waive Late Charges approved by the Officer.
• May be responsible for setting up One-Time ACH payments.
• May be responsible for posting and/or verifying Electronic Loan Payments.
• May be responsible for reviewing daily reports and process corrections as needed.
• Uses independent judgment and decision making in carrying out the essential functions of the position.
• Conduct UCC searches and file UCC Statements.
• Type and book letters of credit.
• Prepare Title work for DMV.
• Orders title work from attorney’s office or title companies.
• Request flood certificates.
• May have the authority to sign official checks.
• Must be able to multi-task and prioritize your work load. 
• All other duties assigned.

Skills and Abilities:

• Reading Comprehension - Understanding written sentences and paragraphs in work- related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Time Management - Managing one's own time.
• Speaking - Talking to others to convey information effectively.
• Mathematics - Using mathematics to solve problems.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Regulations – A full understanding and knowledge of TRID, HOEPA, HMDA, Reg B and Reg Z.

Competencies:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.

Working Conditions:

The work for this position is conducted in a back office of our bank and the requirement for travel is limited to travel for training and meetings.  This position could require working extended hours in the evenings or weekends, depending on work load.    

Experience and Education:

Associate's Degree (or other 2-year degree) and/ or equivalent loan administration experience. Three years of experience in consumer and commercial loan processing preferred.  Experience in Laser-Pro preferred. 

 Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled 

Senior Loan Administration Processor 

Position Summary:

This position reports to the Loan Administration Manager and is responsible for reviewing and preparing loan papers to ensure completeness and is responsible for the functions required to complete transactions between the loan establishment and borrowers for consumer, commercial and real estate transactions. 

Essential Functions:

• Verify and examine information and accuracy in loan approval package.
• Must be within Loan Policy Guidelines
• In Compliance with different Regulations
• HMDA
• HOEPA
• Reg B
• Reg Z
• TRID
• Verify Property Taxes
• Set up Escrow accounts
• Prepare loan documents within Laser Pro both application disclosures and closing packages.
• Prepare loan documents for Home Equity Lines of Credit (HELOC) and maybe responsible for having the mortgage recorded.
• Board loans into the core system including building out collateral for each loan.
• Set up loans (if needed) on Auto Debit from internal accounts or external accounts.
• Prepare loan file to be scanned into the electronic imaging system.
• Assists with correcting exceptions found in loan files by Loan Review.
• Assist with payment corrections and payment research.
• Waive Late Charges approved by the Officer.
• May be responsible for setting up One-Time ACH payments.
• May be responsible for posting and/or verifying Electronic Loan Payments.
• May be responsible for reviewing daily reports and process corrections as needed.
• Uses independent judgment and decision making in carrying out the essential functions of the position.
• Conduct UCC searches and file UCC Statements.
• Type and book letters of credit.
• Prepare Title work for DMV.
• Orders title work from attorney’s office or title companies.
• Request flood certificates.
• May have the authority to sign official checks.
• Must be able to multi-task and prioritize your workload. 
• All other duties assigned.

Skills and Abilities:

• Reading Comprehension - Understanding written sentences and paragraphs in work- related documents.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Time Management - Managing one's own time.
• Speaking - Talking to others to convey information effectively.
• Mathematics - Using mathematics to solve problems.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Regulations – A full understanding and knowledge of TRID, HOEPA, HMDA, Reg B and Reg Z.

Competencies:

• Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.
• Written Comprehension - The ability to read and understand information and ideas presented in writing.
• Oral Expression - The ability to communicate information and ideas in speaking so others will understand.
• Speech Clarity - The ability to speak clearly so others can understand you.
• Speech Recognition - The ability to identify and understand the speech of another person.
• Written Expression - The ability to communicate information and ideas in writing so others will understand.

Working Conditions:

The work for this position is conducted in a back office of our bank and the requirement for travel is limited to travel for training and meetings.  This position could require working extended hours in the evenings or weekends, depending on workload.    

Experience and Education:

Associate's Degree (or other 2-year degree) and/ or equivalent loan administration experience. Five (5) years of experience in consumer and commercial loan processing preferred.  Experience in Laser-Pro preferred. 

 Resource Bank strives to be the employer of choice - EEO\Minority\Female\Vets\Disabled